+ welcome to Hotel 81 +

Warranty of Services
We endeavor to provide good value accommodations commensurable with the class & standard for budget hotels in Singapore.

Terms of Warranty
We have a standing Money Back Guarantee. We undertake to refund the same day's rate charged (i.e. paid by guest) should guest find our service/room unsatisfactory.

Prices
Room rates stated in our website are indicative only, applicable off-peak season. Rates committed in our email replies (for confirmation of room reservation) will definitely be honoured. Room rates for peak periods may vary from day to day.

Payment Processing
We accept CASH, VISA, MASTERCARD & NETS payments (personal or corporate cheques/checks will not be accepted).

Payment Terms
Room rates must be paid full in advance at the point of check in. Guest may request that the Hotel execute a credit authorization for amount in excess of the likely period of stay so that the full amount will only be charged upon check out.

Contracted Period of Stay
The hotel is obligated to extend guest's stay if the room/s are prepaid (ie paid in advance) at the point of check in. Otherwise, extension of stay is subjected to room availability.

Period of Stay
We accept CASH, VISA, MASTERCARD & NETS payments.

Cancellation of Reservation/s
Confirmed reservations may be cancelled (without penalty), if notice is given 3 working days before date of check in.

Confirmation of Reservation
We will endeavor to confirm any reservation request within 3 working days via email.

Feedback
We welcome and value all feedback. You may communicate with us through
Tel: 65-6476 8181, Fax: 65-6346 1970, Email: customer_care@hotel81.com.sg

Alternatively, you may refer them to the Business Trust Secretariat if you feel that your feedback has not been attended to, satisfactorily.

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road
#09-25, Parklane
Singapore 188307
Email: ramesh@cnsg.com.sg
Website: www.commercetrust.com.sg

Legal Name of Company:	Hotel 81 Management Pte Ltd
Name of Business:	Hotel 81, chain of Hotels
Company Registration:	199409325H
Goods and Services Tax (GST) Registration Number:	M9-0001397-P
Email Address:	hotel81@hotel81.com.sg
Enquiry Hotline:	+65 6476 8181
Fax:	+65 6346 1970
Place Of Registration:	SINGAPORE
Administrative Address:	80 Marine Parade Road #21-01 Parkway Parade Singapore 449269
Operating Hours:	9:00am to 6:00pm (Mon-Fri), 9:00am to 1:00pm (Sat)

	Accountability
1.	We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in our possession or custody. We assure all our customers that we would be accountable for our Organisation's compliance to our Privacy Policy.
	Specifying Purposes
2.	Personal data collected, will not be used for a new purpose. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of processing a reservation request/confirmation.
	Consent
3.	We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.
	Limiting Collection
4.	Only the necessary personal data is collected. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.
	Limiting Use, Disclosure and Retention
5.	We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our customers.
6.	We do not use "cookies", "web-bugs" or any other tracking technologies to collect information from users of our web site.
7.	We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
	Safeguards
10.	We assure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft.
11.	Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.
	Openness
13.	Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the web site.
	Challenging Compliance
14.	Our mechanisms and processes are in place to receive and address complaints or inquiries about our policies and procedures relating to the handling of personal data. Appropriate measures will be taken to amend policies and procedures if a complaint is found to be justified.
	Links
15.	This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this website.

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